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Frequently Asked Questions

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Most frequently asked questions relating to our 60 day trial:

Why do you offer a 60 day trial? >>

At sleepcheaper.co.uk we recognise that purchasing a new mattress or topper can be a very significant decision for many customers. The option of trialing your chosen mattress/topper for a full 60 days offers our customer peace of mind and confidence when ordering.

We only stock high quality products manufactured by reputable companies, and are so confident that you will totally satisfied, we want you to try them in your own home for a full 60 days.*

When does my 60 day FREE trial start? >>
Your trial period will commence from the date of delivery.
Can I simply send my mattress or topper back if I don’t get on with them? >>

Yes you can*. We do expect you to keep your mattress or topper for the full 60 days to allow your body to adjust and gain the full benefit of sleeping in the correct position. If you have been sleeping on an uncomfortable or unsupportive bed you may experience a little stiffness as your body adapts to its new, supportive and comfortable resting place.

*A fixed non-refundable delivery charge is included in the price. See our terms and conditions.

Can I trial more than one mattress or topper? >>
Unfortunately we only allow one mattress or topper can be trialed per household
Can I trial a mattress or topper if I have an adjustable bed? >>
Yes you can, all our mattresses and toppers are designed to be used on adjustable beds.
When do I pay for my products? >>
An order is placed either directly via the sleepcheaper.co.uk website or over the telephone and payment is taken at the time of order being placed
Do all your mattresses and toppers come with a 60 day trial? >>
Only those mattresses that state they are available on a 60 day trial are included.
How can I be sure I am getting a 60 day trial? >>

You must select the 60 day trial option during the ordering process to take advantage of the 60 day trial.

Are there any restrictions when opting for a 60 day trail? >>

Only standard size mattresses or toppers are included in the 60 day trial. You must be a resident within mainland UK (Excluding Northern Ireland and all offshore islands) and you must not have taken advantage of our 60 day trial previously.

Does the price include VAT and delivery? >>

All our mattress and topper prices are inclusive of VAT and a fixed delivery charge

When and how do I get my money back? >>

In the unlikely event that you are not satisfied with your mattress or topper you must follow the return policy (60 day trial) as set out in the terms and conditions. Sleepcheaper.co.uk will then arrange for the products to be collected and refund your payment, less our fixed delivery charge, which is non refundable.

Please sleep well, but at the same time, Sleepcheaper!

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