Customer service
At Sleepcheaper we aim to provide the best value products
on the internet, along with accurate delivery dates and
good old fashioned customer service.
In a bid to remain competitive, and so our customers
can enjoy the benefits of lower prices, we do things a
little differently to many internet companies.
- We are available to talk to on the telephone. Call
us on 0845 082 0985.
Our offices are open between 9am and 5pm Monday to Friday.
Outside these hours your call will be diverted to a
staff member via mobile phone to assist you whenever
possible.
- Many of our systems are automated to reduce staffing
costs and make the business run more efficiently.
- We have a small, well trained and knowledgeable team
that can usually answer any enquiry you may have. More
importantly, they have the authority to make most decisions
without ‘speaking to a supervisor’; this
allows them to resolve any issues you may have quickly
and efficiently.
- Many companies “offer” sale prices, best
quality, next day delivery, 24 hours a day service etc,
to encourage you to place your order. Be careful of
these grand offers that seem to good to be true, all
to often they are not true, and a simple purchase turns
into numerous emails, frustration and time wasted (not
saved) Only use a site you can trust.
- At Sleepcheaper we only make offers we can achieve,
we pride ourselves on fulfilling our promises and of
course you can telephone us and talk to us directly.
We are a small team that care about our customers, and
we are motivated by customer satisfaction. We want you
to enjoy your shopping experience with Sleepcheaper
and then recommend us to your friends.
- Try Sleepcheaper and start enjoying internet shopping.
If you have any questions regarding any of the information
or products on our website, a delivery problem or problem
with your goods, call us on
0845 0820985
or email us using this 'contact
us' link.
Please sleep well, but at the same time, Sleepcheaper!
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